Tenant Hurricane Procedures

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Please only call Bev Roberts Rentals when absolutely necessary, so that we may keep our lines open for emergency concerns. Please refrain from calling to get storm updates. Our team is currently getting inundated with phone calls and emails. It’s not that we don’t want to hear from you, we appreciate the concern and covet your thoughts and prayers right now. We understand that everyone is worried about Hurricane Irma, but per the North Carolina governor, Roy Cooper, “It’s too soon to know how North Carolina will be impacted.” Please keep in mind that this is our home too – so our team takes this very seriously! Many of us have lived here though numerous storms and hurricanes, so understand there is a “wait and see” period with hurricanes requiring patience. Do not panic when you see headlines declaring a state of emergency. The state of emergency allows us to get a plan activated and the teams and equipment in place in case the hurricane makes landfall in North Carolina.

Instead of calling, please use the links below for Bev Roberts Rentals information updates. Bev Roberts Rentals works hard to keep tenants and landlords informed – prior, during and post storm. We recommend everyone monitor Bev Roberts Rentals here:

Facebook: https://www.facebook.com/bevrobertsrentals/

Tenant Preparation Procedures:

Stay tuned to the local news media and follow all recommended precautions and instructions. We would like you to take a few minutes to review the hurricane plan we utilize.

  1. Log into your Tenant Portal and review your contact information. Please inform us if any of this information needs updating. Each manager utilizes this information to notify tenants of important changes, problems and/or issues.
  2. Take photos of the home and your contents at their current state for insurance purposes. After the storm, inspect the home for damage, take photos, and report damage to Bev Roberts Rentals. If possible, submit photos via the online Maintenance Request system.
  3. Please write down the below contact information for your property manager, and keep it in a safe place: Bev Roberts: (919) 630-3882 or bev@robertsrentals.net, Craig Brockman: (919) 609-3131 or craig@robertsrentals.net, and Nick Roberts: (919) 244-1649 or nick@robertsrentals.net
  4. Turn off main water to house if a pipe leak is noticed. If you smell gas, turn off main gas valve.
  5. Anchor or shelter outdoor potted plans, awnings, patio and lawn furniture, grills, and trash and recycling receptacles.
  6. Turn off propane tanks.
  7. Close all windows.
  8. Do not open refrigerator unless necessary. In case of lengthy power outages, remove food from refrigerator prior to spoiling to prevent odor damage. Empty ice bucket to prevent damage to floor from melting ice.
  9. Insert wedges in sliding patio doors; if not protected, damaging winds will lift them off their tracks and blow them into the house.
  10. Lower radio and television antennas, protect satellite dishes.
  11. Close all outdoor electrical outlets.
  12. Secure garage, porch doors, and storm doors.
  13. Purchase a flashlight (do NOT use candles) and extra batteries.
  14. Charge all cell phones.
  15. Unplug electrical equipment.
  16. Do NOT tape or board up windows. This can actually cause more damage to the windows or siding of the house.
  17. If you are instructed to evacuate the home by local authorities: If possible, please notify Bev Roberts Rentals, lock all doors, turn off main breaker, turn off main gas line, turn off main water supply to the home.
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Bev Roberts Rentals: the driving force in the world of leasing and property management

16708250_1344599468896764_6328330447239501757_nOur family, at Bev Roberts Rentals, established a driving force in the world of#Leasing and #PropertyManagement in the#Triangle Area! We broke the industry norm in order to serve our clients the best way possible. If you are looking for a refreshing approach to leasing and property management, our family is dedicated and knowledgeable. We are 100% focused on leasing and property management services, because that’s all we do. We don’t sell homes, meaning we are only focused on your investment property; not selling someone else’s.

#locatedinCaryNC #Raleigh #Apex #FuquayVarina#WakeCounty

Reasons Why You Should Use Bev Roberts Rentals.

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We are a family owned and operated business that share a love of leasing and property management. We believe that working together as a family gives us an advantage over our competitors and has been the key to our success. Our family is committed to outstanding customer service that goes beyond normal client expectations. It’s been proven that family owned businesses are more stable, have a longer time horizon and tend to have a high level of trust and commitment to customers, because how the company behaves reflects the family’s personal integrity. We have infused our core values into our company and it shows! As a family owned and operated business, we have a better understanding of our customers values, expectations and needs.  Give us a call to learn more: (919) 306-5665

Are landlords required to install new flooring for disabled tenants?

1Question: I am a property manager at a low-income apartment complex. Last year, a tenant in a wheelchair told me that she needs the carpeting in the unit changed because her wheelchair gets caught in the fibers, making it difficult for her to move forward. We understand that we have responsibilities to accommodate people with disabilities, so we replaced the carpet with laminate flooring. The project cost us over $1,500.

Now another tenant who uses a walker brought us a doctor’s note saying that she also needs laminate flooring. I have seen her around the property talking to the tenant whose floors we did, so I know they are friends, and I know that’s where she got the idea to make this request. Do we have to replace the floors in her unit as well? What if all the tenants want new floors?

Answer: What your tenants have asked for is a reasonable modification — a structural change that gives an occupant with disabilities full enjoyment of the premises.

Although housing providers generally do have to allow reasonable modifications needed by persons with disabilities, tenants must pay for these modifications themselves unless the housing provider receives certain kinds of federal financial assistance. In that case, the housing provider has to pay for the modification unless doing so would create an undue financial and administrative burden.

The fact that you are a low-income housing provider and paid for the first modification may suggest that your complex does receive some form of federal funding, but you should discuss the matter with someone familiar with the funding at the complex and the requirements connected to that funding.

Neither the fact that the two tenants are friends nor the fact that you replaced the flooring in the other unit at your own expense changes your responsibilities under the law. This new request should be evaluated on its own merits: If the tenant has a disability and if the modification is necessary to allow her full enjoyment of the premises, then you must permit the modification.

This is true for every tenant who makes the request, regardless of how many there may be. But remember, of course, that if the tenant must pay for the modifications, the financial burden of replacing the flooring falls on the tenant, rather than on you. And if you do receive federal funding, if and when the cost of replacing the carpet with laminate flooring for multiple tenants rises to the level of an undue financial burden, you may not be required to grant further requests.

A final note, if the tenant would have to pay for the modification herself but cannot afford to do so, she may be able to get assistance from a nonprofit or charity. Contact a local disability rights agency to see what programs might be available in your area.

Source: latimes.com

Bev Roberts Rentals Presents Holiday Decorating Contest

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Bev Roberts Rentals, Inc. has a new contest for you to get excited about!  The Bev Roberts Rentals family are bringing to you a chance to embrace your creativity with the Holiday Decorating Contest!

What’s the first thing that comes to your mind when you think of the Holiday Season?  Snowmen, wreaths, ornaments, dreidels and lights, or is team spirit for football season?  Whatever that is, send us your photo portraying your holiday indoor or outdoor decorating!

Anyone can enter!  The winning individual receives a $50 Visa Gift Card!  Please read the above flyer for more details.

The contest officially starts December 1, 2016.  Winner will be chosen on January 5, 2017!

Elf on the Shelf at Bev Roberts Rentals

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Bev Roberts Rentals is happy to announce the arrival of two new leasing agents direct from the North Pole! John is placing a sign in the yard to market the rental property and Rookie is on her iPhone scheduling showing appointments with CSS. With their magical touch, they should get this home rented in no time!

#ElfOnTheShelf #BevRobertsRentals#PropertyManagement #Leasing #CaryNC#ApexNC #RaleighNC #WakeCounty