My job requires me to stay up-to-date on news about landlords and property managers. Almost every day there is a report involving landlord-tenant violence or crime. Despite this, I’ve seen very little discussion of safety for property managers and landlords, who not only host open houses, but also deal with tenant complaints, collect rents, and process evictions–all of which can involve irate and emotional renters.
Here are four tips from various landlord and property manager resources to get the conversation started:
Don’t give out your home address. Instead have rent checks sent to a P.O. box, placed in an on-site drop box, or deposited electronically. Although it can be easy to get someone’s home address these days, if an irate tenant who has just received an eviction notice has to spend a couple of hours looking, it might give him or her a chance to cool off.
Consistently follow a screening process. When selecting tenants review applications for consistency and consider checking criminal records. Require references and call present and previous landlords. Use a reverse look-up service as an applicant may give you a phone number for someone who is pretending to be an ex-landlord. Also, check identification carefully, as some applicants may pretend to be someone they’re not.
Program emergency contact numbers on speed dial on your phone. If you need emergency assistance, the ability to press a single button on your list of “favorites” will save you time and prevent you from making dialing errors, which can happen if you’re in a panic.
Know who you’re showing rental property to. Before you show your rental home have a formal meeting in a public place or your business office with the potential renter. Have him or her show at least two forms of ID and fill out a contact information form or rental agreement. Criminals tend to look for easy victims, and if you make the process more formal and require them to work a little, they may look elsewhere for trouble.
Source: All Property Management